Two Simple Questions That Could Change How You Run Your Business
After 35 years of running a retail business, I've learnt that two simple questions can help you improve operations, challenge your thinking and achieve better results. ...more
Motivate ,Business
October 18, 2026•5 min read
Your Business Is Doing Well. But Are You?
Working long hours but not enjoying business success? Discover how the T.E.R.M.S. exercise can help you build a better business and life... ...more
Motivate ,Business
October 11, 2026•3 min read
Is Your Business Antenna Switched On?
The best ideas for your business are often hiding in plain sight. Here’s why independent retailers need to keep looking, listening and noticing... ...more
Motivate ,Business
October 04, 2026•5 min read
Do You Have a Scorecard for Your Retail Business?
You wouldn’t play golf without keeping score. Discover why tracking customer numbers, average spend and basket size can help you make better business decisions. ...more
Motivate ,Business
September 20, 2026•3 min read
Why Successful Businesses Still Need to Up Their Game
Even successful businesses have issues to fix and opportunities to find. Here’s why making time to step back, spot what could be better and learn from others can accelerate your progress... ...more
Motivate ,Business
September 06, 2026•4 min read
The Disney Factor: What Retailers Can Learn About Standards, Service and Pricing
What Disney can teach independent retailers about better standards, premium service and smarter pricing... ...more
Standards ,Marketing Your People &Business
August 30, 2026•5 min read