Switch Your Shop Antenna On: What Are Your Customers Trying to Tell You?
Your customers give you clues about how to improve your shop every day. Switch your antenna on, watch what they actually do and turn one observation into an improvement today... ...more
Retail Tip of the Week
October 07, 2026•4 min read
Is Your Business Antenna Switched On?
The best ideas for your business are often hiding in plain sight. Here’s why independent retailers need to keep looking, listening and noticing... ...more
Motivate ,Business
October 04, 2026•5 min read
Give Your Team One Product to Sell This Week
Pick one product, get your whole team behind it and see what happens to sales. A simple exercise to build product knowledge, confidence and better customer conversations... ...more
Retail Tip of the Week
September 30, 2026•2 min read
Had a Tough Week in Business? Don’t Judge It Too Quickly
A tough week in business can feel like a wasted one. But sometimes, when you stop and look at what you actually achieved, the picture is very different... ...more
Motivate
September 27, 2026•4 min read
The Retail Scorecard: Three Numbers That Can Help You Improve Your Shop
You don't need dozens of complicated measures to improve your shop. Start with three simple numbers, choose an action for each and see if you can beat last week's score. ...more
Retail Tip of the Week
September 23, 2026•4 min read
Do You Have a Scorecard for Your Retail Business?
You wouldn’t play golf without keeping score. Discover why tracking customer numbers, average spend and basket size can help you make better business decisions. ...more
Motivate ,Business
September 20, 2026•3 min read