
Impact Retail Training works to educate, motivate and inspire Food & Drink Entrepreneurs just like you, taking you on the journey from a Wannabe to Professional Business Person.
In this video, Mark Turnbull discusses the Business Success Pyramid and how Impact Training can help grow your business!

The Impact Retail Success Club is a monthly group for growth-minded independent business owners who want to keep learning, stay motivated, and improve the quality of their thinking as they run their business.
It’s designed for owners who are serious about developing professionally and value being part of the right conversations, rather than trying to figure everything out on their own.
Members take part in regular online group sessions and have access to the Impact members’ area, which includes training videos, expert interviews, and a practical resource library to support ongoing development.
Entry to the Success Club is by application and invitation.
Membership is £50 + VAT per month.

The Impact Retail Mastermind is a small, in-person Mastermind for established independent retail business owners who want clearer thinking, better decisions, and sustainable growth.
Hosted at Turnbull’s Food Hall, the group meets every other month from January to December, bringing together a maximum of five owners for full-day, peer-level conversations focused on what really drives long-term success — clarity, profitable growth, positioning, leadership, and accountability.
This is not coaching or training.
It’s a deliberate space to step out of the business and work on the business, alongside other serious operators.
The Mastermind runs on an ongoing basis, with an investment of £600 per month. Places are limited and offered selectively to ensure the quality of the room.
If you’d like to learn more about the Impact Retail Mastermind - and whether it might be right for you - click below to view full details.

Business Growth Days are deliberately small, in-person strategic thinking days for independent business owners who understand that they are a critical part of their business’s brand and commercial success.
This is not a workshop or a sales training course. It’s a facilitated day designed to help you step back, think clearly about your role as the face of your business, and make better decisions about how your brand shows up — through you and through your team.
You’ll work on your business alongside a small group of like-minded owners, exploring how leadership, visibility, and simple sales behaviours shape customer experience and results.
The first Business Growth Day takes place on Tuesday 10th March, starting at 8.00am, hosted at the Turnbull's Foodhall in Alnwick, Northumberland.
Places are strictly limited to protect depth, focus, and quality conversation.

If you're looking for a Speaker for an audience of Food & Drink Entrepreneurs, then look no further than Mark who, with over 35 years of food & drink retail business experience, will entertain your audience with a number of presentations, that will both resonate and deliver long term-benefits.

Most business owners don’t have an effort problem.
They have a clarity problem.
This week I made a decision.
To be clearer - about what I stand for, how I help, and the kind of thinking I believe independent businesses need more of.
I see too many owners working flat out without a clear picture of what they’re actually trying to build.
“More sales.”
“Better margins.”
“Less stress.”
All valid.
But not clear.
Late last year, a butcher I work with applied a simple idea we’d discussed.
Nothing dramatic changed - but his thinking did.
For the first time in a long while, he could clearly see the shape of the year ahead: what to focus on, what to stop, and where his energy should go.
That clarity didn’t come from doing more.
It came from stepping back and thinking better.
That’s the decision I’ve made.
To prioritise clarity - in my work and in the businesses I support.
Because better thinking leads to better decisions.
Something to think about.
Have a great week.
Mark