Impact Retail Tip of the Week #13: What’s really causing the problem?

Impact Retail Tip of the Week #13: What’s really causing the problem?

When problems show up in the shop, it’s easy to fix what’s visible. This tip looks at how many retail challenges are symptoms, not causes – and how better thinking leads to better decisions… ...more

Retail Tip of the Week

February 11, 20261 min read

Impact Retail Tip of the Week #12: Busy doesn’t always mean progressing

Impact Retail Tip of the Week #12: Busy doesn’t always mean progressing

Busy days don’t always lead to progress. This tip helps independent retailers spot when effort is being recycled instead of moving the business in the right direction… ...more

Retail Tip of the Week

February 04, 20261 min read

Your Shop Is a Stage: What Customers Notice Before You Speak

Your Shop Is a Stage: What Customers Notice Before You Speak

Every customer experience is shaped by atmosphere, behaviour, and consistency. This article explores why your shop is a stage - and how small details quietly position your business. ...more

Retail Tip of the Week

January 28, 20261 min read

Retail Tip of the Week #10: Seasonal Planning Done Properly

Retail Tip of the Week #10: Seasonal Planning Done Properly

Why thinking one season ahead reduces stress and protects margin… ...more

Retail Tip of the Week

January 21, 20261 min read

The One-Minute Rule: A Simple Way to Improve Customer Experience

The One-Minute Rule: A Simple Way to Improve Customer Experience

Great customer experience isn’t about speed — it’s about acknowledgement. This article explains the One-Minute Rule and how a simple habit can transform how customers feel in your shop… ...more

Retail Tip of the Week

January 14, 20261 min read

The Behind-the-Scenes Advantage in Food Retail

The Behind-the-Scenes Advantage in Food Retail

Customers trust what they understand. This article explores how sharing simple behind-the-scenes moments builds credibility, connection, and confidence in independent food retail… ...more

Retail Tip of the Week

January 07, 20261 min read

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